Shipping policy

Shipping Policy

Welcome to the3zone! We are committed to getting your order to you as quickly and safely as possible.

Order Processing

All orders are processed and shipped within 24 hours of purchase (excluding weekends and public holidays).
Once your order has been shipped, you will receive a confirmation email with tracking information, if available.

Shipping Times

Delivery times vary depending on your location and the shipping method selected at checkout. Estimated delivery times are:

Domestic Orders: 2–7 business days
International Orders: 7–21 business days

Please note that these are estimates and delivery times may vary due to factors outside our control, including customs processing, weather, or carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the selected shipping method. Any available free shipping promotions will be displayed during checkout.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. the3zone is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact us. We will work with the shipping carrier to help resolve the issue as quickly as possible.

International Orders

Customers are responsible for any customs duties, taxes, or import fees that may apply in their country. These charges are not included in the purchase price or shipping cost.